Your benefits.
Simplified.
Optimized. Yours.
Columbia Insurance Group employees deserve a benefits experience that's transparent, easy to use, and built around your real needs. Hotchkiss Insurance is your dedicated partner making that happen every day of the year — not just at renewal.
Welcome to your
benefits experience.
Chris Hamilton, your lead benefits advisor at Hotchkiss Insurance, walks you through what to expect this year and how his team is here to help every step of the way.
Understand your benefits
before you enroll.
Short videos walking you through what you need to know — plans, costs, prescriptions, and how to get help when you need it.
A redesigned benefits stack
built for Columbia Insurance
What a right-sized plan structure could look like: three medical tiers, transparent cost sharing, and dental and vision programs that employees actually use.
Your current vendor network
Columbia Insurance Group's plan is administered through UMR and OptumRx. Here's what each partner provides and how to reach them.
- Processes and adjudicates all medical and facility claims on your behalf
- Manages your member ID cards, EOBs, and explanation of benefits
- Provides online account access to claims history and cost estimates
- Operates the 24/7 nurse line and prior authorization process
- Coordinates with Hotchkiss on eligibility and enrollment data feeds
- Manages your prescription drug benefit and formulary
- Operates home delivery pharmacy for 90-day maintenance medications
- Provides access to 67,000+ retail pharmacy locations nationwide
- Handles prior authorizations for specialty and brand-name medications
- Offers a mobile app for Rx management, refills, and price comparisons
Real people. Direct access.
Year-round support.
You're not a ticket number. These are the people accountable for Columbia Insurance Group's benefits program.
Chris Hamilton
2025 BenefitsPro Advisor of the Year. Chris leads strategy, plan design, and renewal negotiations. His approach is built on data, direct communication, and holding vendors accountable.
Beth Hendricks
Beth manages day-to-day service for Columbia Insurance Group: enrollment support, billing questions, carrier escalations, and employee issues. She's your first call when something needs resolved fast.
Text your benefits team.
Get a real answer fast.
Don't sit on hold. Text us directly and someone from the Hotchkiss team will get back to you — usually same day.
Everything you need, in one place.
Quick links to the tools, documents, and portals your team uses most.
Benefits Guide
Full 2025 plan comparison, costs, and coverage details in one printable guide.
UMR Member Portal
View claims, find in-network providers, check deductible and EOBs.
OptumRx Pharmacy
Manage Rx refills, check drug costs, and set up home delivery.
Member ID Cards
Download or print your current medical, dental, and vision ID cards.
Paycom Enrollment
Log in to Paycom to make or update your benefit elections during open enrollment.
HSA Resources
HSA contribution limits, eligible expenses, and account management tools.
Life Events
Marriage, new baby, or other qualifying events — update your benefits here.
FAQs
Common questions about claims, networks, prescriptions, and enrollment.
Enrollment is simple.
Here's how it works.
Review Your Plan Options
Compare the Core, Select, and Premier medical plans side by side. Use the plan comparison tool above or download the full benefits guide.
Log In to Paycom
Access your benefits enrollment through Paycom using your Columbia Insurance Group employee credentials. Make your selections for medical, dental, vision, life, disability, and voluntary coverage.
Add Dependents If Needed
Enroll eligible dependents during this window. You'll need their dates of birth and Social Security numbers. Changes cannot be made outside of open enrollment without a qualifying life event.
Submit and Confirm
Review your elections, confirm your selections, and save your confirmation number. Your new ID cards will arrive 7-10 days before your coverage effective date.
Open Enrollment
Enrollment is completed through Paycom. Log in with your Columbia Insurance Group credentials to make your elections for medical, dental, vision, and voluntary benefits.